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Before we get started, how did you get your charge point?

I purchased the charge point from Shell Recharge privately or via my employer or lease company.

Perfect, we have got everything ready for your account. You can use the link in the activation email sent to you on the day of your installation or delivery to login or set up your account. If you cannot find the email, contact us. You can also take a look at our FAQ to know more about charge point activation.

If you’ve purchased a Connect charge point, please download the Connect by Shell Recharge app (iOS and Android) and create an account in the app to get started

I purchased the charge point from a reseller or I charge on-the-go with Shell Recharge or partner charge card.

Great, in this case you can login with your Shell Recharge credentials or create an account.